Satisfied Customers, Dealers, and Shops!Nationwide
Auto Services Company is proud to present a brief glimpse into our world. This video contains actual, unedited recordings of everyday phone conversations sampled in only one week of 2009. Enjoy!
Michael G.West Virginia
I would just like to say a very big thank you for taking such good care of my wife's vehicle issue. I absolutely was convinced this warranty was a fluke until we actually had to use it. I am amazed at the speed and effeciency the claim was handled. It was so simple; a call from us and a call from the repair shop-done! The manager of my repair shop was so amazed he wants to become a referred shop for you guys! I also wish to thank whoever she talked to for being so kind and helpful in explaining the process and helping her describe the problem, as she is not so mechanically inclined. Thank you,
D. Hix - D.A.R.T. Automotive Inc.Grove City, OH
Just a quick note to commend your company on its professionalism. I have done many repairs over the last 5 years on covered vehicles and have found Auto Services to be the ONLY warranty company that is a benefit - not a headache. Your staff is helpful, the cars' owners seem to be very happy with your company on their end, and you are always willing to pay all legitimate claims. I never get the "funny business" I've seen at other companies. Keep up the good work!
S. Gonzales
I just wanted to thank your company for a hassle free experience. When my car needed repairs I thought fixing it would be a huge inconvenience. Instead your representatives walked me through the warranty process and dealt with the repair shop directly. I've managed to get my car fixed in the span of 24 hours and move on to other things. Thank you so much for surprising me and exceeding my expectations. That never happens anymore.
Ms. R. FranklinBay City, TX
Please accept this letter of satisfaction for the outstanding service I have received from your company not once, but twice within 30 day time frame. I'd been forewarned by the dealership (prior to repairs being made to my vehicle) that very few extended warranty companies fulfill their contracts. The service manager was amazed at the ease and professionalism exhibited by your company.
I even had a male representative (from Auto Services) call me on the phone to assure I was happy with services I received. Rarely customer oriented businesses take the time to assure customers receive quality care.
Not easily impressed, I must take the time to say I am highly impressed with your service. Good Job!
Ron, Old Arcadia Motor CompanyMinden, LA
For years the service that your company provides for my customers has been great! ASC is the only warranty company that I offer. This note is to brag on your employees. When I called to convert my ASC warranties to an online status they were very patient, knowledgeable, super nice and a real pleasure to deal with! And in my business, great employees are the key to success!!
Mooney S. Mark Martin Ford and ChevroletBatesville, AR
Mark Martin Ford Mercury of Batesville began in January 2004. We began doing business with Auto Services in February 2004. We have had nothing but great service from them and want to continue to be associated with a company that is that good. In August of 2007 we purchased Mark Martin Chevrolet in Melbourne, Arkansas. My very first goal was to sign our new dealership up with Auto Services. Not only do I know we will be treated great. We know our customers are satisfied and that this product is second to none. If you are in the Automobile Industry and do not offer your customers this product. You are costing yourself and the company money.
Paula G, Conrad's Transmission, Inc.New Salisbury, IN
We have worked with Auto Services Company for several years and have recommended their extended warranty company to all of the used automobile dealers in our area. The people we deal with in your company, from the receptionist to the claims adjusters, are always very helpful and return phone calls on a timely basis. It is so much easier to work with people who respect you enough to listen and let you explain a situation and try to be fair in what is covered and what is not. The payments are made on a timely basis so you can close the books and go onto the next job.
Laura B, Northtown Sheridan Chrysler Plymouth Jeep
I just wanted to take the time to express what a positive experience I had when I processed a claim through your warranty company. I had conversations with several of your employees and everyone was very courteous and helpful. Turnaround time on payment was very quick, which allowed me to service my customer promptly. Thank you again!
Rocky R., Auto Group of San Antonio LTD.San Antonio, TX
I just wanted to let you know that we are quite satisfied with your company's warranty program. The Auto Services plans are very affordable and the coverage’s are extensive. My F&I manager especially likes the convenience of entering agreements via the internet. Your home office personnel are friendly and professional. Thanks and keep up the good work!
Frank and John, Kedzie Automatic TransmissionsRogers, AR
Thanks for being a "Real Pro"! You'll make it-you looked out for your company, your customer and even me! As you know I will work for no other warranty company-they can just go on down the street if they are not Auto Services! Thanks again!
Tamilla (Customer)Tupelo, Mississippi
Just a quick note to say THANK YOU for helping me get back on the road! Everyone at Auto Services was very professional and I truly appreciate all your time and effort on my behalf. Thanks again for a PROFESSIONAL JOB!!!!
Randy W (ASC Customer)
Just a note to thank you for the way the repair was handled on my Ford Windstar. This is the first time I have ever had a service agreement. It was a very pleasant experience the way it was handled. I would recommend your company to anyone!
Nelson's Quality Auto CareSpringfield, MOAuto Services is the best service agreement company to deal with. Auto Services never hassles us and always pays on time. Michelle says she knows that when a customer hands her an Auto Services Company service agreement, she will have no problems.
1 of 14 Testimonials
Auto Services Company is proud to present a brief glimpse into our world. This video contains actual, unedited recordings of everyday phone conversations sampled in only one week of 2009. Enjoy!
Satisfied Customers, Dealers, and Shops! Nationwide
